Shipping Policy
Pusthakapuzhu is committed to delivering a smooth and reliable shopping experience. We take pride in processing and shipping your orders promptly while ensuring your satisfaction. Please review the policy below to understand how shipping is handled.
1. Order Processing & Delivery Time
- All orders are typically processed and dispatched within 2–3 business days.
- Orders are usually delivered within 5–7 business days after dispatch.
- Orders are not shipped or delivered on Sundays or public holidays.
- During periods of high order volume, dispatches may be delayed by a few days. In such cases, please allow additional transit time.
- If there is a significant delay in shipping your order, we will notify you via email or phone.
2. Incorrect Address Policy
Customers are responsible for providing accurate and complete shipping details.
If you realize an error in the shipping address, please contact us immediately. Once the order is processed or shipped, corrections may not be possible.
3. Undeliverable Orders
If an order is returned to us due to an incorrect address or failed delivery attempts, it may incur a restocking or reshipping fee, which will be determined based on the situation.
4. Lost or Stolen Packages
Pusthakapuzhu is not responsible for packages that are lost or stolen after being marked as “Delivered” by the courier.
If your tracking status shows delivery but you have not received the package, please reach out to your local courier service or authorities to file a report.
5. Acceptance of This Policy
By placing an order on https://pusthakapuzhu.com/, you acknowledge and agree to the terms outlined in this Shipping Policy.
6. Contact Information
If you have any questions or concerns regarding shipping, feel free to contact us:
Email: info@pusthakapuzhu.com
(You may replace with your preferred email if different.)